Ed S.

I was in an unsafe spot on a busy highway after striking a deer. Lausen Automotive got myself and my car out of any more danger within 30 mins of my call. I used to call my insurance company but I know they shop around for the best price which could have left me there for hours. Calling direct was the best choice I made. Thank you! 

Sang Froid

First rate service. Don, your driver, was on time and professional. He made every effort to get my car started before we had to ultimately tow it to a garage. And when he did prep my car for towing, he was extremely careful: there's a lot more to towing than just hooking the thing up and winching it aboard. All businesses should be as buttoned-up as Lausen Automotive. Highly recommended.

Bea L

Jared runs a business that all business owners should aspire to because of his over the top customer service, genuine care for the customer, honesty, and kindness. My car wouldn’t start in front of a business establishment in a city I didn’t live in. I called multiple towing companies. The first that was available couldn’t come for 2.5 hours. Then, I called Lausen Towing and Jared said he could arrive within the hour and was $100 less than the other company. He showed up earlier than promised and told me that he would try to identify and fix the problem so I could save the money and avoid being towed (19 miles). Jared fixed the problem and then told me he was heading in the same direction to fill up his truck and would follow me most of the way to make sure there was no more issue. He never asked for any money but I gave him a nice amount for his time, honesty, and kindness. He followed me as promised, turned off at the truck stop, and I made it safely home.

Élan

Joel was very prompt in getting to me and getting my car loaded. I have never seen a tow truck driver work so diligently and carefully with my car.  I even commented on how clean the inside of his truck is.  I would most definitely recommend Lausen Automotive to anyone who needs one of their services!

Sarah P.

I was stuck on the side of the road and had to go 63 miles on Thanksgiving Eve.  I called around and no one would take me that far. Thankfully when I called Lausen the red truck driver showed up and took me to my destination.  He was very courteous and respectable and got me home safely.  Thank you for saving the day!